This Cookie Policy explains how we use cookies and similar tracking technologies on our website. As a healthcare provider in Australia, we are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Because healthcare data is classified as sensitive information under Australian law, we handle your privacy with the highest level of care and strictly require your explicit consent before deploying any non-essential tracking technologies.
1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, improve your browsing experience, and provide analytical data to website owners.
2. Our Legal Obligations (The Australian Privacy Act)
Under the Privacy Act 1988, personal information linked to health services requires rigorous protection. We ensure that:
• No non-essential cookies load on your device until you actively click “Accept” or opt-in via our cookie banner.
• You have the right to withdraw your consent or change your cookie preferences at any time without penalty.
• Your cookie data is never sold, traded, or used for automated marketing profiling that compromises your medical privacy.
3. The Cookies We Use
We classify our cookies into three main categories. You can adjust your preferences for non-essential cookies at any time.
Cookie Category Description Necessity & Consent
Strictly Necessary Essential for you to browse the website and use its features, such as accessing secure patient portals or using online appointment booking systems. Always Active (Does not require prior consent)
Analytics & Performance Collects anonymous information about how visitors use our site (e.g., which pages are visited most often). This helps us improve how our website works. Opt-In Required (Disabled by default)
Marketing & Advertising Used to deliver relevant advertisements to you or measure the effectiveness of marketing campaigns. We do not track clinical or health queries for advertising purposes. Opt-In Required (Disabled by default)
4. How to Manage and Withdraw Your Consent
You are in complete control of your data. You can manage your preferences using any of the options below:
• Our Cookie Banner: You can update your granular preferences at any time by clicking the “Cookie Settings” link located in the footer of our website.
• Browser Settings: You can configure your web browser to block, delete, or alert you about cookies. Please note that disabling strictly necessary cookies may prevent our online patient booking tools from functioning correctly.
5. Data Storage and Cross-Border Transfers
Some analytics and operational tools we use may store data on secure cloud servers located outside of Australia (e.g., in the United States). Where cross-border data transfer occurs, we ensure our vendors comply with strict data protection agreements that align with the Australian Privacy Principles.
6. Contact Us
If you have any questions about this Cookie Policy, our privacy practices, or how your data is handled, please contact our Privacy Officer:
• Email: info@astonprivate.com
• Phone: +61256632677
• Address: 1/12 Tasman Way, Byron Bay, NSW, 2481
For more information on how we manage your broader personal and medical data, please view our full Privacy Policy.
